Template

CRM cleanup checklist

Reduce sprawl without breaking active flows.

Purpose

Use this checklist to reduce CRM sprawl without breaking active flows. Cleanup should be controlled, documented, and tested before anything is deleted or disabled.

When to Use This Template

  • When the CRM has too many tags, workflows, fields, or forms
  • After a quarterly audit identifies clutter
  • Before rebuilding a messy account
  • Before applying a snapshot
  • When the team no longer trusts reports or automation

How to Use It

  • Inventory clutter first. Check dependencies before deleting, disabling, merging, or renaming anything. Sort each issue into an action category and test the live paths after cleanup.

Template / Checklist Content

Cleanup Inventory

AssetTypeProblemDependency checked?ActionOwner

Dependency Check

  • Workflow triggers checked
  • Smart lists checked
  • Forms checked
  • Campaigns checked
  • Reports checked
  • Snapshots or reusable templates checked
  • Team owners consulted

Cleanup Actions

ActionUse forNotes
ArchiveOld workflows, campaigns, forms, smart lists, test assets
MergeDuplicate contacts, duplicate tags, duplicate fields after review
RenameUnclear but active assets that need better naming
DisableRisky or old automations that should not fire
RebuildAssets too messy to safely edit
DocumentRules, owners, source, and future review dates

Before You Finish

  • Test key forms
  • Test key calendars
  • Test active workflows
  • Check source reporting
  • Check one imported/contact batch if relevant
  • Confirm no live links broke
  • Confirm team knows what changed

Related SOPs