Training path

The 8-Week Build-Before-Automate Path

Work through these weeks in order. Each lesson has an overview, a practical exercise, and a Done Means Done checklist.

The order matters
Pipelines
Tags / Fields
Lead Entry + Communication
Calendars
Workflows
Data Hygiene
Campaigns
Lead Capture Assets
Week 1

Pipelines and Opportunity Stages

Define the stages that reflect how deals actually move through your business.

Outcome: A working pipeline you can defend, with no duplicate or vanity stages.
Week 2

Tags, Custom Fields, and Custom Values

Set a naming convention for tags and plan the custom fields and values you will actually use.

Outcome: A documented tag, field, and value map your whole team can read and extend.
Week 3

Communication Points and Lead Entry Map

Map every lead entry point and every internal and external touchpoint before any workflow is built.

Outcome: A full lead entry and communication plan across the customer journey.
Week 4

Calendars and Appointment Flow

Choose the right calendar type, set availability, and connect the booking flow to your pipeline.

Outcome: Solo, service, and group calendars that route bookings correctly end to end.
Week 5

Workflows, Automations, and Triggers

Build one safe, testable workflow with clear triggers, actions, and stop conditions.

Outcome: A core workflow you can trust in production.
Week 6

Contact Importing and Data Hygiene

Prepare and import a clean contact list, then keep the data clean over time.

Outcome: A verified import with smart lists and hygiene rules you will actually follow.
Week 7

Email HTML, Campaigns, and Deliverability

Plan and test a mobile-friendly nurture campaign with a clear goal and healthy deliverability.

Outcome: A working 5-email sequence connected to the right workflow, tested for links, formatting, footer, unsubscribe, and deliverability basics.
Week 8

Lead Capture Assets: Forms, Documents, QR Codes, and Social Media

Build the forms, documents, QR codes, and social media paths that feed the CRM from the front end.

Outcome: A complete lead capture path that routes contacts to the right pipeline and tags.