Template

Form-to-workflow testing checklist

Verify the front-end feeds the CRM correctly.

Week 8

Purpose

Use this checklist to verify that a form, landing page, QR code, or social link creates the right CRM result from front end to contact record.

When to Use This Template

  • Before publishing a lead capture form
  • Before sending traffic from QR codes or social posts
  • Before launching a landing page or funnel
  • When forms create contacts but not opportunities
  • When source tracking or workflow behavior needs verification

How to Use It

  • Test the asset like a real contact. Submit from the public destination, then check the contact record, workflow history, pipeline, source reporting, confirmation, and internal notification.

Template / Checklist Content

Path Definition

ItemDecision
Asset name
Public URL
Audience
Source tag/value
Connected form
Workflow
Pipeline/stage
Thank-you action
Internal notification owner

Front-End Test

  • Page opens on desktop
  • Page opens on mobile
  • CTA is visible
  • Form fields display correctly
  • Consent language appears where needed
  • Thank-you action works

CRM Record Test

  • Contact is created or updated correctly
  • Name, email, and phone map correctly
  • Custom fields map correctly
  • Source tag/value is applied
  • Opportunity is created or updated correctly
  • Correct pipeline stage is applied

Workflow Test

Expected eventDid it happen?Evidence checkedFix needed
Workflow started
Confirmation sent
Internal notification sent
Stop condition works
Reporting source visible

Before You Finish

  • Public path was tested, not only preview mode
  • Mobile path was tested
  • Contact record was opened and verified
  • Workflow history was checked
  • No duplicate opportunity was created
  • Source reporting works

Related Training

Related SOPs